U.S. Return Policy
Current Revision posted to Customer Care - Wiki by DELL-Lorna M on 9/3/2015 7:10:34 PMU.S. Return PolicyDirect (applies only to purchases directly from Dell — by internet, phone or Dell Direct Store)...
View ArticleScammers posing as Dell Technical Support
Revision 22 posted to Customer Care - Wiki by DELL-Lorna M on 9/24/2015 1:21:03 PMWe are receiving complaints regarding fraudulent callers and emails promoting Dell sounding products. These may be from...
View ArticleOrder Delays
Revision 2 posted to Customer Care - Wiki by DELL-Chris M on 10/7/2015 6:15:45 PMA system shipping date, as provided by a Dell Sales or Customer Care representative or on the Dell Web site, is an...
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Dell USA 30 Day Price Guarantee (After purchase)
Current Revision posted to Customer Care - Wiki by DELL-FAQ on 10/26/2015 7:36:23 PMOriginal Question: Dell USA 30 Day Price Guarantee (After purchase) by DELL-FAQGo here to see the active page.
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Gift Cards Expire in 90 days
Revision 3 posted to Customer Care - Wiki by DELL-Lorna M on 10/28/2015 10:48:09 PMGift Cards Expire in 90 days by DELL-Chris MPromotional/Electronic Gift cards have an expiry or "valid thru" date....
View ArticleStolen Assets - Report a Stolen System
Current Revision posted to Customer Care - Wiki by DELL-Lorna M on 1/20/2016 7:24:08 PM(1) File a Police report with your local law enforcement agency and obtain the following data = Police Station,...
View ArticleLocate Service Tag
Current Revision posted to Customer Care - Wiki by DELL-Lorna M on 2/2/2016 4:50:36 PMLocate Your Dell Product Service Tag for Personalized Support. http://del.ly/6017BXlgt Tags: Locate Service Tag,...
View ArticleWarranty Status and Repair
Current Revision posted to Customer Care - Wiki by DELL-Lorna M on 2/2/2016 5:11:51 PMDell Warranty Status and Repair - Dell YouTube Support Video. http://del.ly/6014BnkBO Check the details of your...
View ArticleDell My Account FAQs.
Current Revision posted to Customer Care - Wiki by DELL-Lorna M on 2/3/2016 11:40:02 PMDell My Account FAQs. My Account — Frequently Asked QuestionsHow can I create “My Account” on Dell.com?What is "My...
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Promotional Gift Cards
Current Revision posted to Customer Care - Wiki by DELL-Lorna M on 2/9/2016 8:15:57 PMTERMS & CONDITIONS FOR PROMOTIONAL DELL PHYSICAL AND/OR E-GIFT CARDSThe following terms and conditions (the...
View ArticleWarranty & Support Services
Current Revision posted to Customer Care - Wiki by DELL-Lorna M on 2/18/2016 8:57:59 PMYour warranty details let you know what coverage and protection you're entitled to for your Dell product. Find...
View ArticleConsumer Service Contracts
Current Revision posted to Customer Care - Wiki by DELL-Lorna M on 2/18/2016 9:11:00 PMOriginal Question: Consumer Service Contracts by DELL-Lorna MPlease choose your region and country below or...
View ArticleTax Exemptions
Revision 1 posted to Customer Care - Wiki by DELL-Lorna M on 2/19/2016 6:18:32 PMOriginal Question: Tax Exemptions by DELL-Lorna MClaiming Tax ExemptionsSubmitting Tax-Exempt DocumentationYou have the...
View ArticlePURCHASED DELL PHYSICAL AND/OR E-GIFT CARDS
Current Revision posted to Customer Care - Wiki by DELL-Lorna M on 3/11/2016 3:05:34 PMPurchased Gift CardsTERMS & CONDITIONS FOR PURCHASED DELL PHYSICAL AND/OR E-GIFT CARDS The following terms and...
View ArticleUS Customer Care closed Saturday and Sunday
Revision 5 posted to Customer Care - Wiki by DELL-Lorna M on 5/9/2016 12:57:43 PMCustomer Care is closed on Saturday and SundayEffective June 14, 2014, the US Customer Care direct contact number,...
View ArticleShipping and Delivery — Frequently Asked Questions
Current Revision posted to Customer Care - Wiki by DELL-Lorna M on 6/8/2016 7:34:36 PMShipping and Delivery — Frequently Asked Questions by DELL-Lorna MShipping and Delivery Frequently Asked...
View ArticleAPO Shipping Restrictions
Revision 2 posted to Customer Care - Wiki by DELL-Lorna M on 6/14/2016 5:51:44 PMAPO/FPO addresses are commonly used by the United States government (and military) for shipping items overseas.The US...
View ArticleDell Advantage Loyalty Program
Current Revision posted to Customer Care - Wiki by DELL-Lorna M on 9/8/2016 5:01:24 PM1. Dell Advantage members get up to 10% back in rewards* on select purchases every time you check out using Dell...
View ArticleOrder Management
Current Revision posted to Customer Care - Wiki by DELL-Amol B on 2/17/2017 11:42:35 AMWhy is my order delayed?Dell is realistically unable to guarantee a shipping date. The sales site states,...
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